Lookupfare Reviews

1.6

/5.0

45 customer reviews

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38

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reviewers recommend

Lookupfare

Lookupfare, known for its flights, hotels, and vacation packages, is rated 1.6 out of 5. The rating reflects how travelers, families, and business professionals view their experience with Lookupfare. Reviews of Lookupfare are verified before publication.

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45 Reviews on Lookupfare

by Wanda541

Aug 29, 2022

a big thumbs up

I couldn't get the flight i needed for less than $650.00. I went to this site they got me the flight i needed for $278.00 with United Airlines. I had no problems with their customer support. I will definitely be using them again

by Andy129

Aug 26, 2022

Can I give them less than 1 star?!

Nightmare. Endless calls, no resolution to ticketing/credit card charging issues.

I regret we ever used these people. Save yourself the time and anxiety and either book directly with the airline (often just as cheap), or use a third party with a better reputation - which would be just about anybody.

by Rafael796

Aug 25, 2022

Very Rude( Gabriel). Advertised total fare 167.99. When I called he said there was an additional $20

Gabriel was very rude. When I called he added $20 tax to the advertised total amount. From $167.99 to 187.99.And when I said no, he then said make it $172.99. Very shady operator. This was yesterday Aug 24,2022.

by Olivia773

Aug 18, 2022

I was extremely skeptical of using this…

I was extremely skeptical of using this service because all of the bad reviews. I was planning an Alaskan voyage with the boys, and ticket prices directly from the airlines were in the thousands. I used ones of those cost comparison sites that looks for airfares through many different booking services such as Expedia and Kayak and prices were still very high. LookupFare came up in my searches and the tickets were almost half the price. Too good to be true right? I looked up reviews and it looked like many people have had terrible experiences with this service, but to save almost $500 was worth the risk. I booked my tickets and locked in a low rate. Since this is a third party company that essentially has to book the tickets on my behalf, it took a day or two to get a confirmation of my booking. The LookupFare rep tried to raise the price of the booking, but I stood my ground and said I would cancel before paying extra, and he gave me the original price. I think this is the gimmick here, they try to barter with you over the price before they actually charge you, but just be strong and don't comply with their demands! Like other cheap booking services, you have virtually no flexibility with the itinerary, so make sure that you have solid travel plans as you probably won't get a refund if you have to cancel. I was astounded when I was confirmed on a Delta flight because I thought this was surely a scam. It is not. I will be using this service again where it makes sense. 10/10

by Lonnie969

Jul 23, 2022

Should be 0 stars for scammers

This website is a scam, the same man answered all 3 different numbers. If you truly wanted to prevent a scam than you should have called the number on file. Secondly no one sends a pic of a credit card through email. I don't care if it's just 4 numbers showing of credit card. That's not good business practice. I am glad I booked with another airline and averted your scam service. Now I don't feel safe with my card information. Praying I don't wake up and you take all my money.

by Gonzalez561

Jun 16, 2022

Do not buy

Don't buy your tickets from these people they sell me a ticket to Frontier to go to Vegas the ticket was wrong but there was never flying to Vegas I called them they come and go buy another ticket I lost my money I didn't get my money back my money went to ask for a manager you cannot even get one because there's no one around because these people work from home do not buy it tickets from these people I'm telling you I calling you I called a lawyer and I'm going to take care of this the new China, they never answer the phone so I'm going to take it further do not buy your tickets from these people

by Brown83

Jun 08, 2022

Clicked to purchase, inputted credit card info, and twice no tickets after 4 days later

Stay away do not use this website company lookupfare.com, & lookupfare.net, only delayed, i ended up buying tickets from another site at a higher price.

by Sandra Jenkins

May 24, 2022

5 Days of Dispute

We booked a flight on Friday. Received no confirmation or booking number by Saturday even as we were told to wait. We called everyday from Saturday to Tuesday with no updates, each time saying they will send over the tickets shortly. We eventually was able to cancel the reservation because they said we require also sending in government ID's with our credit card number and at that moment it sounded like a scam. They said the only way to process the reservation was with the ID and we said ok we will not provide that and they said they will have to cancel the reservation, which was what we were trying to do for 4 days anyways. Terrible service that gave us the run around for days.

by Isaiah H.

May 20, 2022

Don't LOOK UP!

I just narrowly averted this scam. Air fare was too good to be true, but I booked anyway. What booking company waits more than 24 hours before sending you your ticket info and verification? So I looked up reviews, and THIS. Called the company, and an Indian woman answered and tried to act like it was just the way they do things. Today I called my credit card company and blocked payment, seeing in here how worse things could get. Don't do business with these people, they have no conscience.

by Pearl M.

Mar 23, 2022

Beware

Never ever buy your tickets from them. Unless you don't care about your money. No one picks up the phone. Lost $1300:00 with them.

Lookupfare Q&A

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Ask a Lookupfare question and get answers!

Q:

How long does it take to get a refund charged back to ones credit card?

A:

They're telling me 10 to 14 days before it will appear in your account.

by Bernard Wheeler - May 10, 2019

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Q:

How long does it take to get a refund charge back to you credit card?

A:

So we did a trip back before the pandemic, paid, and then had to cancel due to coronavirus. We were then given credits for our flights. When we tried to reschedule, Martine hung up on us every time we have our name. Were promised call backs from people to straighten out how many credits we were actually owed after they tried charging us double the original trip cost, when we finally got it squared away with one person, we were never connected with her again and were told she screwed up and that the credits she admitted we were owed along with the confirmation emails of the credits and the confirmation numbers were wrong, and we were told we would be charged double again and that we couldn't use our full credits. When asked for the price of actual tickets they would not give, or a breakdown of the expenses they were charging us. When I asked to speak to management we were told they would call back in less than two hours. That was 10 hours ago. This is after we were promised callbacks that never happened in the past. We are about to call back again. We have spent a month trying to schedule this trip so my 2 year old daughter could see her mom. We have spent $1908 and they are asking for another $650 for a trip to Washington State. They have kept our baby girl from her mother for a month of trying to straighten it out. I can't believe they aren't shutdown yet.

by Eva D. - June 14, 2020

A:

They state that they will refund back in 48 hours but in fact emailed that it will not be back on the account for 10 to 14 days.

by Perry O. - May 10, 2019

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Q:

I AM CONCERNED AFTER READING YOUR REVIEWS. HOW CAN I BE SURE YOU ARE REAL? HOW DO I CHOOSE A SEAT ON ALASKA AIRLINES? WHO DO I CHECK IN WITH?

Answer This Question

Q:

I made a reservation on an Alaska Airlines Flight....Tickets look weird, no seat assignment, thought I was booking through someone else, On hold 8min

A:

Yes their hold time on the phone is a long time and they only state they will let you cancel a transaction for 4 hours after it is made. They seem to be using up that time.

by Leslie Flores - May 10, 2019

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Q:

Are you legit

A:

So we did a trip back before the pandemic, paid, and then had to cancel due to coronavirus. We were then given credits for our flights. When we tried to reschedule, Martine hung up on us every time we have our name. Were promised call backs from people to straighten out how many credits we were actually owed after they tried charging us double the original trip cost, when we finally got it squared away with one person, we were never connected with her again and were told she screwed up and that the credits she admitted we were owed along with the confirmation emails of the credits and the confirmation numbers were wrong, and we were told we would be charged double again and that we couldn't use our full credits. When asked for the price of actual tickets they would not give, or a breakdown of the expenses they were charging us. When I asked to speak to management we were told they would call back in less than two hours. That was 10 hours ago. This is after we were promised callbacks that never happened in the past. We are about to call back again. We have spent a month trying to schedule this trip so my 2 year old daughter could see her mom. We have spent $1908 and they are asking for another $650 for a trip to Washington State. They have kept our baby girl from her mother for a month of trying to straighten it out. I can't believe they aren't shutdown yet. Run, don't book with them

by Savannah200 - June 14, 2020

A:

You bet I'm legit. They did everything they could not to reimburse me. They kept my $1326 and probably book those seats a second time getting paid twice for the same seats. Thieves. I hope your business dumps

by Jason C. - April 28, 2019

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